2015 Angie’s List Super Service Award

Kearns Brothers, Inc. Earns Esteemed 2015 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

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2015 Angie’s List Super Service Award badge

 Kearns Brothers, Inc., www.kearnsbrothers.com,  has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

Earning, not winning!,” says Mike Kearns, Founder and President of Kearns Brothers, Inc.  “Even after being in business for 30 years, I am thrilled with earning awards for delivering exceptional customer service experience.  This award truly reflects the energy and commitment our entire team has to delivering to our clients a wonderful experience.” Equally impressive is that Kearns Brothers, Inc. has earned this award in 2013 and 2014.

Only about 5 percent of the Roofing, Siding, Window, and Gutter Repair & Replacement companies in the metro Detroit, Southeast Michigan and Ann Arbor areas have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

 Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

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Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Dangerous, violent weather; extreme heat, strong winds, hail, lightning

In Michigan, we’ve experienced powerful thunderstorms, straight-line winds and hail.

In Virginia, a 5.9 earthquake.

Dallas Texas; 100/100.  Over 100 days in a row over 100 degrees.

Phoenix Arizona; three incredible dust storms this year.

E5 tornadoes (the highest rated) touching down in Mississippi, Alabama, Missouri and Oklahoma.

The power of these natural forces can wreak havoc on your home, property, psyche and pocketbook.

When damages occur to your home the first reaction is- I have to get this fixed, NOW! Understandable.

We all want to do what’s best for our families.  Best advice; take a deep breath and use common sense. Look at and assess the damage, what is really wrong? What has really happened and what needs to be done to secure the home from additional damage, right now.

When communities and counties have been affected by severe and damaging weather, a substantial amount of insurance work becomes available to the construction industry.  Companies want that work!  Be prepared to deal with companies that arrive at your door step unannounced, that you have never heard of, who want to “help” you, right here right now and you feel the pressure to do the right thing right now..to fix it now!  Be aware, typically these companies are not locally owned and represent themselves as “authorized insurance contractors.”  Companies that are “storm chasers” are not community oriented and are driven by short term success.

The locally owned company is usually busy with their existing client base so there can be a delay in responding.  Take a deep breath. The locally owned company that understands customer service, the needs of the community and understands the need for an immediate response and temporary fix is the company that will work hard on your behalf.  Give them the chance.

Take your time in making decisions and believe in the local company that has been in business for years, the local company whose trucks, vehicles and people you have seen in your neighborhood working on your neighbors’ homes.  Believe that the local company has your best interest in mind because they have to live with their workmanship and reputation in the community.

Believe in yourself knowing that taking the time to make an informed decision and using common sense will be your smartest and safest decision.

Hail, Hail, the gangs all here..especially storm chasers

When the Storm Chasing Roofing Contractors invade your neighborhood….

Choosing The Wrong Contractor Could Cost You Thousands of Dollars!

Did you know:

  • The #1 reason why consumers call the BBB is to inquire about General Contracting/Roofing Contractors according to the National Better Business Bureau Report.
  • 96% of contractors fail in 5 years – leaving you with no one to turn to in case of problems. (The U.S. Small Business Association)
  • Roofing is the 2nd highest injury occupation- and you could be at risk if someone is injured on your property. (National review of Independent Insurance Companies)
  • 9 in 10 homes have inadequate attic ventilation- which can result in premature aging of your roof (and most contractors don’t know it!)

Many fly-by-night roofing contractors prey on unsuspecting property owners in storm areas.  They get you all worked up, they tell you they can get you a free roof!

Take your time, calm your nerves, educate yourself on the company that is proposing to work on your home.  Make sure the company is licensed in your state and will have their insurance carrier fax or confirm that their insurance certificate is current and valid.  Buy local.

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