2015 Angie’s List Super Service Award

Kearns Brothers, Inc. Earns Esteemed 2015 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

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2015 Angie’s List Super Service Award badge

 Kearns Brothers, Inc., www.kearnsbrothers.com,  has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

Earning, not winning!,” says Mike Kearns, Founder and President of Kearns Brothers, Inc.  “Even after being in business for 30 years, I am thrilled with earning awards for delivering exceptional customer service experience.  This award truly reflects the energy and commitment our entire team has to delivering to our clients a wonderful experience.” Equally impressive is that Kearns Brothers, Inc. has earned this award in 2013 and 2014.

Only about 5 percent of the Roofing, Siding, Window, and Gutter Repair & Replacement companies in the metro Detroit, Southeast Michigan and Ann Arbor areas have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

 Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

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Angie’s List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

The “R” Factor

Wow. Christmas and New Year’s is upon us already…We would like to wish a prosperous New Year, a warm Christmas and Holiday season to our friends and clients, our family and co-workers.

This time of year, we’re thinking about the “R” factor, where R stands for Recognition. For instance, Santa is the star and the elves and others behind the scenes do all the work. Of course, Santa has to stay up all night and he has a big job to do, so kudos to the Claus man. But the elves, Mrs. Claus, and a certain talented group of “sleigh-pullers” should get some credit too, we think.

It’s like that with houses too. Let’s say you’re house hunting. You’re attracted to the house that gets all the buyer attention, the charming bungalow with the mature trees within walking distance to Sunshine Elementary. But you make an offer on the less flashy house a neighborhood over, the one with impeccable grading, a new GAF roof and excellent siding that you know will deliver years of low energy bills.

Or you’re hosting a holiday celebration in your Southeast Michigan home and the guests are charmed by your décor, pleased as punch with the canapés, and captivated by your scintillating personality. (Come on, you know it’s true.) But you smile to yourself, because you know your guests are warm as toast because your windows are Michigan made. You congratulate yourself because the fancy pâté on their crackers and bubbly in their glasses was made possible by energy savings realized from your Restorations Windows.

Maybe this is a bit of a stretch—but who doesn’t need to stretch a bit this time of year with all that present wrapping and cookie baking we’re doing?—But just like Santa’s “R” factor—the reindeer—good windows, siding and roofing products don’t get much attention, but they’re responsible for making an energy efficient, cozy home possible.

So here’s a toast to the “R” factor, wherever you find it: To Rudolph and all the reindeer. May they find you all snug in your beds with visions of sugarplums…And to Restorations Windows and other Energy Star “workhorses” that make things cozy. Cheers!

Can you believe it’s already the middle of November?



It’s been warm for November in Southeast Michigan, but you never know what’s around the corner. November is notorious for sudden weather changes. Seems like days of remembrance and celebration in November fit right in with the weather too, at least here in the Detroit area where it’s sweater weather one day and the next you’re looking for your winter gloves and noticing the whistle of the cold north wind through the gaps in the windows.

“Lest we forget…”
One especially important November day around here is Veteran’s Day, since we have a number of United States Veterans at Kearns Brothers. Owner Mike Kearns and manager Gary Kearns served in the United States Navy, and coincidentally served on the same ship Rich Rice (sales consultant) served on ten years later. Rod Collect in customer service served in the United States Army and sales rep Brendan Brownfield was a Marine in the Iraq War.

Kearns Brothers staff would like to thank all of the men and women who have sacrificed part of their lives to keep us safe and secure.

“When the Gales of November Come Early”
Did you know that November 10 is the anniversary of the sinking of the S.S. Edmund Fitzgerald? 34 years ago, the ore carrier sank in a storm on Lake Superior on its way to Detroit, Michigan. Until 1971, this was the largest freighter on the Great Lakes, but Mother Nature overtook her. Gordon Lightfoot’s song conveys powerful folk wisdom about respecting the great power of natural forces.

Speaking of which, here at Kearns Brothers, we’ve had a very good year selling Restorations Windows (made in Michigan for Michigan homes). Are you one of the many homeowners who are replacing windows this year? We sure are heartened to see customers taking advantage of about the safest investment they can make on their homes while they prepare for what those November (or maybe this year, December) gales might bring:

Your best two-pronged defense when the winter wind begins to blow:

  • Federal energy tax rebate: savings of  30% up to $1500 (it’s still good, at least through 2010)
  • The Kearns Brothers guaranteed 40% energy savings (visit our website or showroom for details)

It’s definitely November. Thanksgiving will soon be upon us and then we’re into the full holiday swing. Here’s to remembering the past and doing what can be done to prepare for a better (more secure) future.

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